IT BUSINESS ANALYST LEAD
Company: Global Recruitment Solutions
Location: Spartanburg
Posted on: October 17, 2024
Job Description:
About the job IT Business Analyst Lead
JOB SUMMARY:
The Lead Information Technology Business Analyst will work closely
with business owners to understand business processes, workflows,
and their relationships to current and future software solutions.
This role will create detailed business requirements, system
documentation, and implement quality software solutions. The Lead
Business Analyst will utilize multiple techniques to elicit,
document, and validate requirements with all stakeholders. This
role will also provide direction and mentor other business
analysts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
These duties are not meant to be all-inclusive and other duties may
be assigned.
- Lead the process for identifying and gathering appropriate
business requirements to create the necessary solution that
satisfies business needs.
- Facilitate requirements gathering within one or more business
functional areas to develop a comprehensive business requirements
document.
- Oversee the creation of functional and technical
specifications, changes to requirements, and impact of changes
based on business requirements.
- Provide production support by supplying artifacts (data model,
data maps, knowledge base articles, etc.) and educating the support
team when applicable.
- Document and track current and future state business processes
and requirements across multiple functional business area.
- Participate and define test scenarios, plans, strategies, and
creation of test scripts.
- Review project related policies, procedures, and end user
training documentation.
- Serve as the subject matter expert (SME) on business processes
and systems within their functional area of expertise.
- Liaison for the functional area between IT application team and
the business.
- Provide ongoing day-to-day support for the applications team in
addition to project management responsibilities. MINIMUM
QUALIFICATIONS:
- Bachelors degree in Computer Science, Information Systems or
equivalent.
- Seven (7) or more years of experience in Business Analysis,
Information Technology, or in a related area.
- Ability to travel up to 20%. PREFERRED QUALIFICATIONS:
- Relevant industry recognized certifications (IIBA, ITIL, CBAP,
CCAB)
- Knowledge of ITIL IT Service management and experience
defining, deploying and managing ITSM Processes.
- Analytical, written, and verbal communication skills.
- Experience in business analytics and system design
analysis.
- Attention to detail, problem solving, and decision making
skills.
- Advanced customer service skills.
- Experience working independently and taking initiative.
- Experience and proficiency with various web-based software
applications including Microsoft Office Word, Excel, PowerPoint,
SharePoint, etc.
Keywords: Global Recruitment Solutions, Spartanburg , IT BUSINESS ANALYST LEAD, Professions , Spartanburg, South Carolina
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