FCS Sales Administrator

Company: Staubli Corporation
Location: Duncan
Posted on: February 8, 2025

Job Description:

Job Description Company Overview: St--ubli is a value driven technological solutions provider with four dedicated activities: ElectricalConnectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. St--ubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide. Job Function: The job of the St--ubli FCS Sales Administrator is to interact with internal and external customers. Reports to: FCS Sales Administration Manager - North America Responsibilities and Objectives:

• Work directly with the customers and the sales engineers to generate quotation for services and parts.
• Customers portal management
• Receiving and processing customer orders, ensuring accuracy and timeliness
• Inventory management, checking stock levels prior to order entry to ensure available inventory is prioritized, optimizing stock usage.
• Interact with customer to provide or gather administrative information to set up customer in ERP or set up St--ubli as a vendor.
• Process and send invoice to customers for services and parts.
• Communicate frequently with customer to ensure that all expectations are met, proactively resolving any issues or delays, updating customers as needed.
• Daily reporting and order monitoring to ensure all orders are delivered according to the scheduled timeline.
• Contribute to team effort by accomplishing related results as needed.
• Work with internal departments to meet customer's needs.
• Assist accounting with past due invoices/accounts resolution.
• Creation of non-conformance reports.
• Participate in training sessions and update order entry processes as needed. Qualifications:
  • Associate degree in Business Administration or equivalent work experience required (Customer Service/Inside Sales background preferred)
  • Proficient with ERP SAP system
  • Proficient in Microsoft Office and Microsoft Excel
  • Experienced with Customer relationship Management software (CRM)
  • Quality and customer service driven to consistently satisfy internal and external customers.
  • Organized and detail oriented.
  • Self-motivated, proactive, and resourceful
  • Positive, professional attitude
  • Establishes and maintains effective working relationships based on mutual trust, respect, and cooperation with manager(s), co-workers and customers.
  • Reacts quickly and adapts to changes in priorities, circumstances, and direction.
  • Self-starter and work under limited supervision in a fast-paced team environment.
  • Must be able to use critical thinking and problem solving to resolve customer issues.
    • Exceptional written and verbal communication skills. Physical Requirements:
      • Prolonged periods sitting at a desk and working on a computer.
      • Must be able to lift up to 25 pounds at times.
      • Dexterity and accuracy as needed to operate equipment. Work schedule:
        • Monday-Friday 8-5pm
        • Hybrid Schedule Available (remote days based on department schedule)
          
          Compensation details: 47000-63000 Yearly Salary
          
          
          
          PIce11fdf93298-37248-36742839

Keywords: Staubli Corporation, Spartanburg , FCS Sales Administrator, Sales , Duncan, South Carolina