Quality Manager

Company: Keurig Dr Pepper
Location: Spartanburg
Posted on: April 16, 2025

Job Description:

Job Overview:

The Quality manager plays a crucial role in our Quality Assurance department, contributing to the success of our new K-Rounds--- plant by planning, organizing, and executing programs that enhance manufacturing quality, productivity, and capacity . As the Quality Manager , you will support the rapid development of new products, processes, equipment, and materials, including controls and equipment capability identification. Your responsibilities will span the entire supply chain, from working with suppliers on material testing and controls to overseeing internal development and process/product qualification. - Ensure high performance results of your team by:

• • Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
  • Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
  • Embracing diverse perspectives to foster innovation, learning from both successes and failures
  • Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations -
    • Failure and Root Cause Analysis: Drive failure and root cause analysis on electromechanical pod production line systems. -
      • Collaboration: Work closely with Product, Engineering, and Original Equipment Manufacturer (OEM) teams to identify and correct issues underlying customer complaints/returns in a fast-paced consumer product environment. -
        • Corrective Actions: Ensure timely and accurate implementation of corrective and preventative actions with OEMs. -
          • Quality Leadership: Lead all aspects of site quality preparation and manage quality checks on the operational K-Rounds--- Line-1. -
            • Quality and Food Safety Plans: Develop and implement quality and food safety plans for the site. -
              • Action Plans: Create action plans for out-of-spec products, including process ingredients and equipment. -
                • Validation: Lead validation of new flavors, ensuring compliance with R&D specifications until ready for production. -
                  • Quality Control Plans: Design and develop data-driven Quality Control Plans for testing and evaluation of raw, in-process, and finished products. -
                    • Data Analysis: Develop methods for sampling, testing, analysis, and reporting of data. -
                      • Quality Indicators: Develop site quality leading indicators and processes to monitor and improve plant quality and culture. -
                        • Continuous Improvement: Create data collection, analysis, and reporting methods, and effective KPIs/metrics to drive continuous improvement. -
                          • Technical Leadership: Provide technical leadership by participating in and leading Process Capability Studies and FMEAs. -
                            • Resource Management: Manage the quality of water, glycol, alginate, CIP/COP equipment, and processes. -
                              • Customer Feedback: Work closely with Data Analytics, Triage, Test Engineering, Design Engineering, and Customer Care teams to assess customer complaints and reasons for returns. -
                                • Logistics Coordination: Lead quality interface with 3rd party logistics (3PL) to coordinate inventory holds, rework, and assessment of non-conformances. -
                                  • Packaging Support: Support packaging category team to ensure product packaging testing meets required standards. -
                                    • Corrective Actions: Coordinate and execute corrective action and preventive action (8D) processes. -
                                      • Testing Methods: Evaluate current hardware and software test methods, propose, and implement additional testing for current product platforms. -
                                        • Reporting: Present and review data/reports related to specific issues to peers and executives. -
                                          • Documentation: Establish standard procedure formats and maintain a library of QC protocol documents for use by other teams. -
                                            • Relationship Building: Foster working relationships among partners to promote quality, robustness, and reliability. -
                                              • Travel: Up to 25% domestic and international travel required. -
                                                Total Rewards:
                                                
                                                • Placement compensation range may vary depending on experience, skills, and other factors
                                                • Benefits eligible day one!!
                                                • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
                                                • Annual bonus based on performance and eligibility
                                                  Requirements:
                                                  
                                                  • Education: BS degree in Engineering or equivalent. -
                                                    • Experience: 5+ years of experience in the development and production of consumer goods in a global setting. -
                                                      • Quality Role: Previous experience in a consumer product quality role is highly desired. -
                                                        • Skills: Good working knowledge of statistical analysis and problem-solving tools. -
                                                          • Supply Chain: Experience coordinating hardware or software rework across a global supply chain. -
                                                            • Supplier Management: Experienced with supplier quality management and auditing. -
                                                              • Interpersonal Skills : Effective interpersonal, communication, planning, problem-solving, and organizational skills in a global environment. -
                                                                • Mindset: Continuous improvement mindset. -
                                                                  • Self-Motivation: Self-motivated and experienced in dealing with ambiguity while performing critical project steps. -
                                                                    • Project Management: Experienced in defining project prioritization and flexible to shift project focus based on business decisions. - -
                                                                      Company Overview:
                                                                      Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! - Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? - We strive to be an--- employer of choice , providing a culture and opportunities that empower our team of -29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. - Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Keywords: Keurig Dr Pepper, Spartanburg , Quality Manager, Professions , Spartanburg, South Carolina