Shipping Department Lead, 2nd Shift
Company: The Timken Company
Location: Duncan
Posted on: October 18, 2024
Job Description:
Purpose and ScopeThe primary purpose of this position is to lead
and coordinate the handling of various domestic and export orders
per customer and order fulfillment demands. This lead position is
responsible for the direction of daily activity that can include
order tracking, order expediting, transportation arrangements,
advanced shipping notification or other electronic communication,
order and invoice processing, shipment verification, and more. In
addition, this position is responsible for the timely shipment of
completed orders to meet customer requirements. The lead position
is also responsible for the direction of other activities in the
area as they apply to the timely shipment of product. This person
will be required to share information and communication with the
DDC Shipping' email distribution list. Responsibilities
- Schedule carrier pick-ups through web-based portals, email or
phone calls for all applicable customers as needed.
- Main resource for shipping information involving domestic,
export shipments and expedited freight.
- This position will respond to inquiries from customer service,
forwarders and carriers. Could also include frequent trips to the
facility floor with interaction, or radio contact with other team
members.
- Perform analysis on missing freight, missing shipments,
incorrectly delivered product, incorrect payment terms and
communicate status with the other team members.
- Process all paperwork and/or electronic data entry required to
support all customer and billing requirements. Assist and
communicate with the processing of all orders that are generated
electronically or received by email or telephone call.
- Ensure all shipping documents are error free and provided to
the carrier and/or freight forwarder.
- Schedule expedited shipments and communicated to all
stakeholders.
- Management of containers and trailers to ensure availability
and timely shipping. Maintain daily contact with transport carriers
on shipping needs and schedules.
- Ensure customer lane is checked, verified, processed and
carrier notified for pick up.
- Verify the Timken bill of lading matches customer bill of
lading and that the correct bill of lading is provided to the
carrier.
- Expert knowledge for custom critical freight, such as, DHL, UPS
Supply Chain Solutions, Panther and FedEx Custom Critical, etc.
- Perform SAP functions to ensure proper advanced shipping notice
(ASN), invoicing, payment terms, PRO numbers or tracking.
- Manage relationships with truck vendors to ensure timely
loading / unloading of freight.
- Manage Tradesphere and McSource systems as necessary. Technical
Functional SkillsGood communication skills, both written and
verbalAbility to work independently or with a teamWorking knowledge
of Microsoft Office computer applications EducationHIGH SCHOOL-GRAD
or GED EQUIVALENT (required)
Asociates in Business Admin, technical (preferred)
Keywords: The Timken Company, Spartanburg , Shipping Department Lead, 2nd Shift, Professions , Duncan, South Carolina
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