Registered Nurse Administrator on Duty
Company: Prisma Health
Location: Greenville
Posted on: November 2, 2024
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Job Description:
Inspire health. Serve with compassion. Be the difference.Job
SummaryMakes rounds on all units to support nursing and help
problem solve by coaching and mentoring Charge Nurses and staff
RN's. Obtains report from the Charge Nurse on each unit regarding
the following: staffing, hospital falls, AMA's, patient complaints,
problems, etc. Coach and mentor Charge Nurses to help proactively
solve problems. Works with the Resource Staffing Department to help
stabilize core staffing levels throughout the hospital. Works with
the Customer Service Department to resolve customer service related
issues involving Nursing. Responds to and manages patient/family
and physician complaints. Resolves immediate issues and documents
incident and forwards information on to the appropriate
individuals, i.e., Nurse Manager, Director of Nursing,
Administrator on call, Risk Management, or Customer Service. Refers
all inquiries of lost valuables to the Nurse Manager, Charge Nurse,
Director of Nursing, etc. in their absence. Works with an
Administrator on call to resolve issues related to customer
complaints, facility/intra-departmental issues, disaster
management, etc. Coordinates bed management/diversion issues with
the Administrator on call, Nursing Leadership, and the Patient
Placement Coordinators. Reviews all deaths for Medical
Examiner/Coroner if appropriate. Reviews death certificates for
completeness with appropriate follow-up as needed. Handles other
related issues as needed (e.g., organ donation, autopsies, etc.).
Works with Employee Health and Infection Control to provide support
in enforcing policies and procedures regarding patients and staff,
i.e., blood body fluid exposure, TB screenings, etc. Serves in the
role of Planning Chief and temporary Incident Commander in the
event of a disaster. Initiates the disaster beeper alert system.
Collaborates with and directs Security on miscellaneous issues,
e.g., trespass notices, inclement weather, release of bodies,
patient watches, etc. Works with Plant Operations and Engineering
on facility issues such as power outages, water line ruptures,
elevator stoppages, fires, inclement weather, etc. Works with and
assists Public Relations to meet the needs of the news media in
regard to patient conditions and matters of public record. Acts as
a resource and support to Nursing Management regarding policies and
procedures, i.e., drug diversion, fitness for duty, human resource
issues, legal, clinical, MD issues, etc. Collaborates and
coordinates with Administration and Risk Management to address
sensitive legal and clinical situations in an appropriate manner
consistent with hospital policies and procedures. Acts as a
resource for screening and initiating the ethical consult process.
Manages critical personnel issues in the absence of appropriate
management that need immediate attention such as fitness for duty,
insubordination, sleeping on duty, theft, and possession of a
firearm. Ensures employees are treated according to appropriate
personnel policies. Incidences and actions taken to be documented
and forwarded to the appropriate Manager, Director, and
Administrator for follow-up.
Keywords: Prisma Health, Spartanburg , Registered Nurse Administrator on Duty, Healthcare , Greenville, South Carolina
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